John Hickok

Librarian & Instructor


1995, MLIS, University of California, Los Angeles

2001, M.A.-TESOL, California State University, Los Angeles

Work Bio

Photo of John Hickok teaching

John Hickok, MLIS, MA-TESOL, is a faculty Librarian/Instructor at California State University, Fullerton. In this position since 1997, he teaches Information Literacy classes (library & research skills), and particularly to ESL and international students from around the world.  John holds two masters degrees: Library & Information Science (UCLA, 1995) and Teaching English to Speakers of Other Languages (CSULA, 2001). Because of the diverse cultural populations in California, John's research area is cross-cultural comparisons of library services between other countries (particularly Asia) and the U.S.  John has presented on this topic at library conferences in both the U.S. & Asia, as well as written book chapters, journal articles, and a forthcoming book (2016). He recently concluded chairing the American Library Association's International Relations Roundtable, 2015-16.

Research Areas

Cross-cultural comparison of library services in Asian and U.S. academic libraries

Each year, students from  nearly every country in Asia  study abroad to the U .S.   While there, they encounter   American   libraries and research expectations that might   be different than what they are used to in their own country.   This prompts several questions:  what similarities and   differences are there in library   services  offered in U.S. libraries compared to libraries in   other   countries?    Is library instruction (information literacy instruction) provided in similar ways ?   What innovations have both types of libraries undertaken to better serve their users?
Asia Trip
TRAVEL GRANT: A grant was obtained for the 2005-06 academic year for fieldwork to research these questions. Library   services in  academic libraries-- in both the U.S. and in Asian countries --were observed and chronicled.  Trends, strategies,  differences,   and commonalities   were all investigated.  For the entire year, John lived in Asia, traveling to 15 countries and documenting the conditions of over 500 libraries. Annual follow-up visits have occurred, expanding expanding to South Asia as well. To date, close to 1,000 libraries have been visited.

BOOK PUBLICATION : a book---chronicling the conditions of libraries in Asia (all types: school, public, academic) and the characteristics of library users in Asian countries---is the result of 10 years of fieldwork of visits and observations. Being published in 2016 by publisher Rowman & Littlefield, this book will assist librarians in working with library visitors and users from East, Southeast, & South Asian countries.

Photo logs: Asia library visits

Photo logs of my 2005-6 travel grant, posted by CSUF's news service:
2006    China      Mongolia      Japan/Korea      Taiwan
2005   Indonesia      Philippines/Singapore/Malaysia/Thailand/Myanmar/Laos/Cambodia/Vietnam/Hong Kong/Macau  

Photo of John Hickok at Hong Kong library
Photos of annual follow-up trips:
2013      South Asia
2012      Southeast Asia, Hong Kong
2011      Southeast Asia
2010      Southeast Asia
2009      Southeast Asia

Asia trips in CSUF library news:
2016      Southeast Asia

2014      Southeast Asia

Scholarly Work


  • Book:  (forthcoming Dec 2016).   POWERPOINT    Serving Library Users from Asia / Libraries of Asia. Rowman & Littlefield. 
  • Journal article:  (February 2016).   LINK   " Southeast Asia Library Conference: CONSAL."  International Information & Library Review  vol. 48, no. 1, 2016, p. 72-74.
  • Journal article:  (January 2016).   LINK   "Future-oriented Best Practices of Selected North American and Asian Libraries."  PLAI Journal  vol. 1, no. 1, 2016.
  • Proceedings Article :  (June 2015).   LINK    "Serving Individuals from other Asian Countries in Your Library: Recommendations for Southeast Asian Libraries" in  Proceedings of the 16th Congress of Southeast Asian Librarians Conference.
  • Proceedings Article :   (May 2012).   LINK    " Innovative Practices of Libraries in Southeast Asia: A 7-year Study of Exciting, Best Practices" in  Proceedings of the 15th Congress of Southeast Asian Librarians Conference.
  • Book chapter:  (November 2011).   LINK    "Knowing Their Background First: Understanding Prior Library Experiences of International Students" in  International Students and Academic Libraries: Initiatives for Success. Association of College & Research Libraries (ACRL)
  • Annotated e-bibliographies:  (Fall 2011).  LINK   "Library Instruction for Diverse Populations."  ACRL Instruction Section.  Primary author of the "International Students" & "Asian-American Students" bibliographies.
  • Proceedings article:  (June 2009).   LINK    " Exciting new information literacy outreach efforts to international student " in  Proceedings of the 35th  national LOEX library instruction conference  
  • Proceedings article:  (April 2009).   LINK    "Three Years of Action! Exciting Developments in Southeast Asian Libraries since CONSAL XIII," in  Proceedings of the 14th Congress of Southeast Asian Librarians Conference.
  • Book chapter:  (June 2008).   LINK    "Bringing Them into the Community: Innovative Library Instructional Strategies for International and ESL Students" in  Practical Pedagogy for Library Instructors: 17 Innovative Strategies to Improve Student Learning.  Association of College & Research Libraries (ACRL)
  • Proceedings Article :   (April 2006).   LINK    "A 1-year Qualitative Analysis of Libraries in Southeast Asia: Commonalities, Challenges, and Opportunities" in  Proceedings of the 13th Congress of Southeast Asian Librarians Conference.
  • Journal article:  (Fall 2005).   LINK   "ESL Web sites: Resources for Library Administrators, Librarians, & ESL Users."   Journal of Library Administration.  Vol. 43, No. 3/4
  • Book chapter:   (March 2004).   LINK    “Upgrading a Web-based Tour & Tutorial” in  Digital Resources   and Librarians   Association of College & Research Libraries (ACRL) .
  • Journal article:  (May 2002).   LINK   “Web Library Tours: Using Streaming Video and Interactive Quizzes”,  Reference Services Review, vol. 30, no. 2, 2002.


  • September 2016 "Cross-Cultural Reference For Southeast Asian Library Users." Manila International Book Fair. Manila, Philippines.   POWERPOINT
  • June 2016 "Internationalizing Your Library: Strategies for All Types of Libraries." American Library Association Annual Conference, International Relations Roundtable Preconference, Orlando, Florida, USA.  CITATION
  • December 2015:  "eBooks and eReaders: A Passing Fad or the Wave of the Future? Progress of eBooks/eReaders in Southeast Asia." International Conference on Information Science, Shah Alam, Malaysia.  CITATION
  • June 2015:  "The Current State of Libraries (Public/School/Academic) in Southeast Asia: Challenges & Best Practices." American Library Association Annual Conference, San Francisco, California, USA.  ABSTRACT
  • June 2015:  "Serving Individuals from other Asian Countries in Your Library: Recommendations for Southeast Asian Libraries" Congress of Southeast Asian Librarians Conference, Bangkok, Thailand. PAPER
  • November 2014 "Inspirational! Future-Oriented Best Practices by Libraries in Both the Philippines & Other Countries." Philippine Library Association Inc. National Congress,  Manila, Philippines. CITATION
  • October 2014 "International Best Practices of Leadership and Change." Ateneo de Manila Rizal Library International conference. October, Manila, Philippines,  CITATION 
  • June 2014:  "Usage and Challenges of E-Books & E-Readers in Southeast Asia: A Current Snapshot of the Issue." American Library Association Annual Conference, Las Vegas, Nevada, USA. POWERPOINT   PAPER  
  • January  2013 "Latest Trends and Innovations in American Libraries." Library Association of Nepal / U.S. Embassy Seminar, Kathmandu, Nepal,  ABSTRACT  
  • May 2012 "Innovative Practices of Libraries in Southeast Asia: A 7-year Study of Exciting Best Practices." Congress of Southeast Asia Libraries, Bali Indonesia,  POWERPOINT
  • June 2011 "Exciting and Innovative Outreach Instruction to International/ESL Students."  American Library Association Annual Conference, Poster Session.  New Orleans, Louisiana, USA   PHOTO
  • October 2010:  "International Best Practices of Library Spaces: An exciting showcase of innovative physical and virtual library services from libraries all over the U.S. and Southeast Asia."  Ateneo de Manila Rizal Library International conference.  Manila, Philippines  POWERPOINT1   POWERPOINT2
  • November 2009:  " Exciting New Internet Resources and Online Libraries to Assist English Teaching and Learning ."  International Conference on English Language Teaching, Melaka, Malaysia.  POWERPOINT
  • April 2009:  "Three Years of Action! Exciting Developments in Southeast Asian Libraries since CONSAL XIII." Congress of Southeast Asia Librarians conference, Hanoi, Vietnam   POWERPOINT
  • March 2009:  "Effective and Exciting Information Literacy Outreach Efforts for International & ESL Students." half-day preconference, Association of College & Research Libraries conference, Seattle, Washington   POWERPOINT1   POWERPOINT2
  • October 2008:  "State of Asian School Libraries, Present & Future."  Bridging Worlds conference, NGO Learning Summit.  Singapore.   POWERPOINT
  • October 2007:  " International Best Practices of Service-Friendly Librarians."  Ateneo de Manila Rizal Library International conference.  Manila, Philippines.   POWERPOINT
  • July 2007:  "Networking & Partnering of Libraries in Developing & Developed Countries." International Library Conference. Sarawak, Malaysia.   POWERPOINT
  • December 2006:  "Libraries: Important Players in International Education efforts of both China and Southeast Asia." Asia Pacific Conference on Education & Lifelong Learning. Hong Kong, China.  POWERPOINT
  • Mar 2006:  "A 1-year Qualitative Analysis of Libraries in Southeast Asia: Commonalities, Challenges, and Opportunities." CONSAL (Congress on Southeast Asian Libraries) Conference. Manila, Philippines
  • January 2005:   "A Comparison of Library Instruction between Hong Kong and U.S. Academic Libraries." Hong Kong Comparative Education Society Conference.  Hong Kong SAR, China.   POWERPOINT
  • July 2004:   "Information Literacy Training to Japanese Students in U.S. Universities."  California State University/Waseda Exchange Conference.  Waseda Univ., Tokyo, Japan.
  • January 2003:  "Audio & Video on the Internet: Using this resource in EFL & Library Training."  Thai TESOL Conference, Bangkok Thailand.
  • June 2001:  "Adding Streaming Video for Interactive Instruction."  International Technology in Language Education Conference, Hong Kong SAR, China
  • July 2000:  "Teaching ESL Students Library Skills."  American Library Association annual conference.  Chicago, Illinois, USA
  • August 1999:  "Partnerships between Libraries & English Language Learning" (Poster Session).  International Federation of Library Associations & Institutions (IFLA) conference, Bangkok Thailand.

Library Guides

Human Communication Studies
Cinema and Television Arts